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About ET Claims Service

ET Claims Service is a well-established, Texas based corporation with our main office located in Tyler, Texas. ET Claims Service has been servicing all aspects of claims handling for more than 40 years.

A Superior Choice

Our principal adjusters are experienced in all areas of claims service. We maintain a core staff of seasoned adjusters who are prepared and available to meet the needs of our clients at all times.

We offer a large array of services and handle each assignment with the quality and efficiency that has made ET Claims Service the superior choice for both small and large insurance companies.

Our knowledge, adaptability and unrivaled reputation have made our company indispensable to our clients, and we welcome the opportunity to serve you and your customers.

We Are a Hands On Team

Our owner, Keith Eggleston, and the managing team behind ET Claims Service, have combined experience that spans all aspects of the claims business. Not only do we have years of knowledge and experience, but we also continue to expand our knowledge of the claims industry on a daily basis.

Our management team is constantly working to update and improve our range of services to better serve our clients. Keith is committed to personal service and handling all claims with integrity and accuracy. His hands-on claims adjusting approach will continue to make ET Claims Service successful in the years to come.

Meet the Management Team

Keith Eggleston

Keith Eggleston

Owner & President

Keith Eggleston manages all aspects of the business including the hiring and training of all new personnel. He specializes in the handling of residential, commercial and farm/ranch claims. A native Texan, Keith graduated from Tarleton State University with a B.S. degree in Agricultural Services and Development, and he has been licensed as a Property Adjuster for over 25 years.


Keith Eggleston

Kim Eggleston

Co-Owner & Vice President

Kim Eggleston is the co-owner and the Vice President of ET Claims Service and her duties include managing/overseeing all bookkeeping and financials within the company. Mrs. Eggleston has an extensive background in both corporate and non-profit financials and she plays and intricate role in the everyday management and reconciliation of financial related issues.

Keith Eggleston

Justin Trimble


Justin is a skilled professional with a decade of experience in water, fire, and mold restoration. Holding multiple IICRC certificates and obtaining a Texas all lines adjuster license in 2015, he joined ET Claims and has been making a difference ever since. His expertise and dedication make him an invaluable member of the team.

Keith Eggleston

Jay Fair


Jay Fair has been with ET Claims Service for 10 years and has experience in all aspects of adjusting and sustainable business practices in the insurance claims field. Prior to joining ET Claims Service, Jay held roles in retail and corporate sales with a heavy emphasis on customer service.

Keith Eggleston

Sandra Kirkland

Office Manager

Sandra Kirkland has been the office manager for ET Claims Service since 2015. She obtained her adjuster license in 2017. Prior to coming to ET Claims Service, Sandra worked as a customer service supervisor.

Keith Eggleston

Marie Parham

Office Assistant

Marie Parham has been with ET Claims Service since 2022. She is a licensed claims adjuster and is a part of the office staff here. She has a background in Finance/Accounting and Office Management.

Audra Davios

Casualty Manager

Audra Davis has been working as an adjuster since 2005, specializing in casualty general liability and personal injury claims. She is experienced in investigating, evaluating, and settling insurance claims related to third-party property damage and personal injury. Audra is skilled in negotiating settlements, including those involving attorneys, and has expertise in both limited task assignments and comprehensive claims handling. She excels at evaluating insurance claims to determine the liability of the insurer.